Child Support Services
We are committed to:
- Maintaining a tradition of mutual respect and professionalism.
- Providing prompt, efficient, courteous service to all clients.
- Collection and disbursement of child support payments and establishing paternity for as many families as possible within the time frames mandated by the government.
- Ensuring confidentiality to our clients in all matters.
Responsibilities of the Child Support Services Department
- Collecting child support and forwarding payments to custodial parties
- Enforcing medical support and other orders
- Establishing orders for paternity, child support, and medical support
- Locating non-custodial parents and assets
Customer Satisfaction Survey
Your experience at our office is very important to us. We want you to leave knowing that all your questions are answered and your concerns addressed to your satisfaction.
New and Improved Online Request for Services
Child support services has a new way to apply online! You can now submit your child support application electronically. It is the easy, secure, no-cost application process - Just complete the application, submit, and a county child support professional will contact you!
To learn more, visit here.
Electronic Payment Card (EPC)
In order to provide child support funds to you in a faster and more securely, child support payments can be sent to you electronically either by direct deposit or to an Electronic Pay Card (EPC), which works like an ATM debit card.
Advisement: The Electronic Payment Card vendor has changed from EPPICard to Way2Go Card.
Old EPPIC Cards will be inactive after 09/09/2020. If you have funds on an EPPIC Card, please don't worry, they're not lost. You can still contact EPPICard's helpdesk with any questions at 877-777-1617.
To reach the new Way2Go Card helpdesk, please call 844-318-0740. You can also visit their website at www.goprogram.com.
If you do not yet have a Electronic Payment Card and would like to enroll, please visit https://childsupport.ca.gov/state-disbursement-unit/. You can also call 866-901-3212.
Debt Reduction Program
Child Support Services has started a new Debt Reduction Program that can help parents who may owe child support arrears (or back child support)! You may be familiar with the old Compromise of Arrears Program, a lot of the time called COAP, which helped parents reduce child support debt owed to the government. The new program expands eligibility and even if you weren’t eligible for COAP, you may be eligible now!Quick reminder, only arrears owed to the government qualify for this program. If you’d like to learn more about eligibility and the Debt Reduction Program, please visit here.
If you’re interested in applying, you can download the application in English and Spanish and e-mail us at email@example.com. You’re also welcome to stop by any of our offices and pick up or drop off an application, or get it to us by mail to PO Box 1385, Woodland, CA 95776. Please reach out with any questions you may have, 866-901-3212.
MONEYGRAM Makes it Easy!
The California State Department of Child Support Services in partnership with MoneyGram offers a convenient way for you to make cash child support payments without having to travel to the child support office. MoneyGram does not require a bank account, is convenient and saves time!
Pursuant to CCP 1010.6, the Local Child Support Agency will accept service of electronically served documents. Documents to be electronically served on the Local Child Support Agency should be emailed to:
Pursuant to CCP 1016.6, Customers may (but are not required to) request service of court documents by electronic means. Customers who would like to be served court documents electronically, must:
Quick reminder: Customers that would like to receive electronic service need to complete form EFS-005-CV, file the completed form with the court, and serve a filed copy on all parties (including our office). Please let us know if you have any questions.