Dispatch
Duties
The Communications Center is comprised of dispatchers who are trained to handle a variety of duties and responsibilities involving 911 calls covering law enforcement, fire, and medical services. These duties include:
- Dispatching any necessary units
- Performing a variety of general support duties related to dispatcher activities, such as:
- Data entry and filing
- Jail control panel
- Jail detention duties
- Record keeping
- Receiving incoming police, fire, medical, and emergency assistance calls
Responsibilities
Dispatchers must have knowledge of the:
- Computers and programs necessary in providing services
- Federal Communications Commission's rules and regulations relative to the operating of two-way communications equipment
- Functions and responsibilities of the sheriff's office and other user agencies
- General office and record-keeping procedures
- Jurisdictions and locations of streets, roads, and highways within the county
- Kinds of information obtainable from criminal data banks
- Techniques, procedures, and methods used in the operation of a public safety communications center